Important Notes

Please make sure that you read all of the information below prior to setting up your PayPal integration.

PayPal does not support One Click Upsells / One Time Offers at this time.

Make Sure To Select The Correct Type of Button

When creating the PayPal button you will need to select "Buy Now" for a one time purchase item or "Subscriptions"  for subscription products  as the button type. Buttons created using shopping Cart will not function properly.

Order Confirmation

Order Confirmation pages will not work with PayPal, so direct your customers to a Thank You page after purchase. The reason the Order Confirmation page type won't work is because a customer coming from PayPal to the Order Confirmation page will appear as a new visitor due to how cookies and page linking work.

Fulfillment Email

Make sure the SMTP settings in your account (My Account > Settings > SMTP Email Settings) are set up properly in order for your customers to receive a fulfillment e-mail after purchase.

Order Testing

The only way to really test your PayPal integration is to buy with another PayPal account. You could get a PayPal sandbox testing account, but it is usually beyond most users' abilities to set everything up (we also can't support this if you try it). So the best and easiest way to do this is to lower your price to $1 and have a friend/colleague buy with their PayPal account. You can always refund after your test.

If you have any questions about this, please contact our support team by clicking the support icon in the bottom right-hand corner of this page.

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